Event Management

Event Management Ticketing Software

The “TicketClear” software addresses critical challenges of event management ticketing, wellness testing, and on-site operations. We have implemented innovative algorithms to precisely track ticket-related records, even when tickets are resold or transferred. Beyond ticketing, TicketClear’s versatility extends to managing security deposits, service purchases, and internal staff verification.

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Problem

Event management systems struggle with tracking ticket-related data and ensuring comprehensive safety measures. Existing systems on the market face challenges in adapting to the fluid nature of ticket ownership changes, leading to compromised safety protocols. Moreover, multiple systems for ticketing, wellness testing, and on-site operations affect organizers' ability to make informed decisions.

Solutions

The TicketClear Module revolutionizes an event’s access management. It manages data and wellness metrics, enabling organizers to accurately track ticket-related records. Moreover, the platform's intuitive dashboard provides real-time insights, empowering organizers to make informed decisions. Its versatility further extends to managing service purchases, thereby making it an indispensable tool for optimizing event safety measures.

Deliverables

Web Application

Timeline

9 Weeks / 5 Sprints

Team

Lead Developer

UI/UX Designer

Project Manager

QA Expert

Front End Developer

Back End Developer

Services We Offered

Software Development

UI/UX Designing

Project Management

Quality Assurance

Client’s Goals

Market Leadership

Position TicketClear as the premier solution for event access management, establishing it as the preferred choice for organizers worldwide.

Drive Customer Adoption

Ensure continuous innovation by investing in research and development to enhance its platform's features.

Customer Satisfaction

Prioritize customer satisfaction by delivering exceptional value, reliability, and support to build long-term relationships with clients.

Scalable Growth

Aim for scalable growth, expanding the brand reach to new markets, industries, and event types while maintaining operational efficiency.

Social Responsibility

Ensure corporate social responsibility by integrating ethical, environmental, and social considerations into business practices.

Financial Stability

Achieve financial stability and profitability to sustainably grow operations, withstand market fluctuations, and deliver long-term value to stakeholders.

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Target Audience

The incident tracking module is designed to cater to a diverse range of stakeholders within the event management ecosystem.

Event Organizers and Promoters
Venue Managers and Facility Operators
Ticketing Agencies and Service Providers
Sponsorship and Marketing Partners
Health and Safety Officials
Corporate Event Planners
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Core Features

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API or CSV Ticketing Platform

Ensures seamless integration with existing ticketing platforms, facilitating smooth data transfer with various ticketing systems.

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Guest Facing Registration Portal

Provides a user-friendly registration portal for guests, allowing them to register for events, update their information, and manage their tickets effortlessly.

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Security Deposits Collection

Enables organizers to collect security deposits from attendees to ensure compliance with event policies and regulations.

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Guest Group Management

Simplifies the process of coordinating group activities, enhancing the overall coordination and experience for group attendees.

Additional Features

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Testing Methodology
Targeted Guest Communications

Enables organizers to send targeted communications to specific guest segments based on their preferences.

Attendance Tracking

Offers robust attendance tracking capabilities, allowing organizers to track event attendance.

Real-Time Dashboard Analytics

Provides organizers with access to key event metrics, like ticket sales and attendance numbers.

Testing & Vaccine Tracking

Includes vaccine tracking capabilities, allowing organizers to ensure compliance with health protocols.

Achievements

The Ticket Clear Module has been able to realize a number of achievements.

Streamlined Event Management Experience

Ticket Clear has been able to streamline various aspects of event management, simplify event organization and improve operational efficiency for organizers.

Enhanced Guest Experience

Features like guest-facing registration portals, targeted communications, and personalized assets have resulted in increased attendee satisfaction and engagement.

Safe Event Environment

Robust safety and compliance features have helped organizers maintain a safe event environment, and communicate important information effectively.

Data Driven Actions

Actionable insights into event performance, and marketing effectiveness enable businesses to make data-driven decisions.

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Technology Stack

Front-end

Angular JS
Bootstrap
Typescript

Backend

Nest JS
Typescript

Deployment Strategy

This strategy involves releasing features in stages, starting with a limited audience and gradually expanding to a broader user base.

Deployment Database

AWS

Quality Assurance

We used various testing strategies for quality assurance on this particular project.

Performance Testing

Measured responsiveness, scalability, and load capacity under varying user traffic.

Security Testing

Identified and mitigated vulnerabilities to protect user data and platform integrity.

Compatibility Testing

Verified seamless integration with different platforms, browsers, and operating systems.

Usability Testing

Evaluated user experience and interface for intuitiveness and accessibility.

API Testing

Ensured seamless integration and reliable functionality across various systems.

UI Testing

Assessed the user interface by focusing on usability, accessibility, and visual consistency.

Automation Testing

Enhanced efficiency and accuracy in verifying the functionality and performance module

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Testing Methodology

Prioritization:

Focused on critical features and high-risk areas based on impact and usage data

Defect Management:

Utilizing a system to track, prioritize, and resolve bugs effectively.

Test Coverage:

Defining and measuring the percentage of functionality covered by different tests.

Security Standards:

Adhering to industry best practices and regulatory requirements for data protection.

Project Management

We implemented Agile methodology due to its iterative nature and ability to adapt to changing needs. Here’s how we managed this module’s development:

User feedback and iterations:

We emphasized on user feedback and iterative improvement.

Cross-functional teams:

Cross-functional teams including developers, designers, and testers worked closely together.

Use of Management tools

Used a wide range of tools like Jira & Clickup for project management.

Scrum Ceremonies

Use of tools like Kanban boards or Scrum for project management.

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